If for any reason you wish to cancel your order, please get into contact with our customer service via email or phone within 12 hours after successfully paying for the order. If the glasses have been assembled or in the process of being assembled, it may not be cancelled and certain charges may be applied depending on the extent of assembling. Your lens once produced cannot be recycled since it is produced according to your prescription. We respect the timely delivery of your orders and hence, the production of your glasses in the quickest possible time without compromising on quality is our hallmark.